STEP 01 · CAPTURE EVERY ISSUE
One place for deviations, complaints and NCRs
New issues enter a consistent board with severity, owner, due date and supporting evidence.
Automates repetitive stepsSaves admin timeKeeps people in control
New
NCR-219Wrong label on pallet
NCR-220Temp excursion
Investigating
NCR-214Supplier seal failure
CAPA open
CAPA-105Supplier containment
CAPA-102Training gap
STEP 02 · INVESTIGATE ROOT CAUSE
Move from symptom to actual cause
A structured investigation screen keeps 5-Why evidence, contributing factors and reviewer comments together.
Automates repetitive stepsSaves admin timeKeeps people in control
IssueNCR-214
SeverityMajor
OwnerQA Manager
Method5-Why
Probable causeSupplier seal spec
Review statusAwaiting sign-off
Evidence
Photos, batch record and supplier response attached.
Reviewer comment
Confirm line setup was within validated range before approval.
STEP 03 · DRIVE ACTIONS TO CLOSURE
Owners and deadlines stay visible
Corrective actions have clear owners, due dates and overdue escalation rather than disappearing into emails.
Automates repetitive stepsSaves admin timeKeeps people in control
Action
Owner
Due
Status
Revise supplier spec
Supplier QA
22 Aug
In progress
Retrain receiving team
Ops
20 Aug
Done
Verify new seals
QA
27 Aug
Planned
Open37
Overdue6
Verified22
STEP 04 · VERIFY EFFECTIVENESS
Close only when the evidence is there
Closure requires evidence and effectiveness verification so the full CAPA history is audit-ready.
Automates repetitive stepsSaves admin timeKeeps people in control
Root cause approved18 Aug 2026
Corrective actions3 / 3 complete
Effectiveness check2-week monitoring passed
QA closurePending final sign-off
IssueCaptured
→CauseApproved
→ActionsCompleted
→EffectivenessVerified